Privacy Policy
Last updated: December 21, 2025
1. Introduction
At StudyFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Bio, study goals, avatar
- Content: Study materials, notes, subjects, topics, deadlines
- Payment Information: Billing details (processed by secure third-party providers)
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, error logs
- Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Send you marketing communications (with your consent)
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Secure data centers with physical security measures
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we retain your data for 90 days before permanent deletion. Some information may be retained longer for legal or business purposes.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain processing of your information
To exercise these rights, contact us at privacy@studyflow.com or use the settings in your account.
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for the Service to function
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand how you use the Service
- Marketing Cookies: Deliver relevant advertisements (with consent)
You can control cookies through your browser settings. Disabling certain cookies may limit functionality.
9. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
13. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes consent, contract performance, legal obligations, and legitimate interests.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
15. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@studyflow.com
Address: 123 Study Street, Education City, ED 12345
Data Protection Officer: dpo@studyflow.com
By using StudyFlow, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.